AI Chatbots

AI Chatbot Development for Small Business

Cyber Milo builds custom AI chatbots for small businesses — website assistants, WhatsApp bots, and support agents trained on your actual products, policies, and FAQs. Unlike template chatbot platforms, a custom bot answers accurately from your data, hands off to humans cleanly, and costs a fixed amount rather than a per-seat subscription that grows forever.

What a well-built AI chatbot does for a small business

The economics are simple: a small business owner answers the same twenty questions hundreds of times a month — hours, pricing, availability, order status, booking. A chatbot trained on your business handles those instantly, 24/7, in multiple languages, and only escalates the conversations that actually need you.

Answers 60–80% of routine customer questions automatically
Captures leads and books appointments outside business hours
Works on your website, WhatsApp, Instagram, and Facebook Messenger
Escalates to a human with full conversation context when needed
Trained on your documents, product catalog, and past support threads

Custom chatbot vs. off-the-shelf platforms

Platforms like generic website-chat SaaS work until they don't: answers drift from your actual policies, branding is limited, per-conversation pricing scales against you, and your customer data lives on someone else's servers. A custom bot built by Cyber Milo runs on your infrastructure, uses current LLMs (Claude or GPT), and is tuned to refuse questions it can't answer accurately — the failure mode that kills trust in cheap bots.

Pricing and timeline

A website FAQ + lead-capture chatbot starts around ₹35,000 with 2-week delivery. WhatsApp Business bots with booking or order-status integration typically run ₹60,000–₹1,20,000. Multi-channel support agents with CRM integration are scoped individually. Monthly running costs are usually ₹2,000–₹8,000 in API fees — no per-seat platform tax.

Ready to start?

Get a scoped quote with timelines and the right stack for your goals — free, no commitment.

Get a chatbot quote

FAQ

Frequently asked questions

How much does AI chatbot development cost for a small business?+

At Cyber Milo, a website FAQ and lead-capture chatbot starts around ₹35,000 (roughly $420) with delivery in about two weeks. WhatsApp bots with booking or order integrations run ₹60,000–₹1,20,000. Ongoing costs are just LLM API fees, typically ₹2,000–₹8,000/month.

Can the chatbot work on WhatsApp?+

Yes — we build on the WhatsApp Business API, so your bot can answer questions, take bookings, send order updates, and hand off to a human agent inside WhatsApp, where most Indian small-business customers already are.

Will the chatbot give wrong answers about my business?+

We train the bot only on your approved content and configure it to say "let me connect you to the team" rather than guess when it isn't confident. Every deployment includes a testing phase where you review real conversations before going live.

Do I need technical staff to maintain the chatbot?+

No. You get a simple admin panel to update answers and review conversations. When your policies or products change, you edit the knowledge base like editing a document — no code involved.

Related Services